Customer service
Contact us
- Address: Nanhai District, Foshan City, Industrial Zone, Luo village of white sand puddle 4 5
- Tel :0757-86418021
- E-mail: xavier@xavier21.com
- Contact: Mr Xuan, Miss Liu
Dear Customer, Thank you for choosing Xavier bathroom!
Xavier company willing to provide you the following quality assurance, namely: If you buy the Xavier product warranty period is indeed verified by checking the product quality problems, cause you can not normally use, Xavier company free of charge for your home repair or replace the same types of products (if not the same model, the Company reserves the power to replace a similar model). The warranty period for all kinds of products: toilet tank fittings 1 year, 3 years of ceramic pieces, the leading 5-year leak, hose and shower 1 year, hardware and bathroom accessories 1 year, 1 shower room, the acrylic base 1 year basin, bathtub and bathroom furniture and other products for 1 year.
Note:
First, the product quality guarantee only applies to products purchased Xavier for residential (non commercial) use of the user, engineering product warranty to the contract shall prevail.
Second, the product quality assurance for the limited warranty, that Xavier companies are only responsible for the company the quality of the product itself, is not responsible for other indirect liability or joint and several liability; and, we sincerely remind you that the following conditions occur, the Company does not assume any responsibility for:
1, the error caused by damage to the product installation;
2, the product has been removed from the initial location of installation (ceramic pieces);
3, incorrect use, surface damage, accident damage;
4, Maintenance, warranty damage due to improper;
5, the product has been made unauthorized modification;
6, normal wear and tear, such as the periodic replacement of cushion, seal and so on.
Third, due to your improper use or warranty period expires, if there is a fault, we also provide maintenance and you are willing to replace any accessories, to ensure your long normal use, subject to charge spare parts-materials.
4, Xavier local dealer for service (free of charge visit the main city, other areas receive travel expenses, the specific zoning to dealers this date), please confirm at time of purchase completed warranty card, and please keep proof of purchase. If any of our services valuable advice.